Because information isn't always reliable, and someone will always use it in ways that are neither fair nor accurate ... and you will have no way of knowing whether what they say actually happened or not. So it's best not to go there.BUZO71 wrote:I just think I'd like to know about trends in shops and that way I can have a better formed decision.... I might do the same in selecting hotels in another city on Orbitz or sidestep.
Back in the day when I was a mod on ScubaBoard we used to allow that. And on one local forum it quickly turned into "shop wars", where loyal (or misguided) customers from one shop ... or in one case, an employee posing as a customer ... would go in and post bad things about the other shops in the area. Retaliation quickly happened. Nothing good, or even accurate, came of it.
Hammering businesses on the internet is just bad juju ... I mentioned my student's case not to complain about the business, but to let people know that they shouldn't just accept everything they hear from a shop employee as gospel ... sometimes shop employees just don't have the training or information that their customers do, and sometimes they will tell you anything to get your business.
And sometimes the business owner isn't even aware that it happened.
If you have an issue with a business, the best thing to do is to contact the owner and discuss your complaint, one-on-one ... there might turn out to be reasons for the decision that you hadn't thought about. I'd rather err on the side of caution than end up hammering someone's business unfairly ...
... Bob (Grateful Diver)