LDS won't sell o-rings
LDS won't sell o-rings
I just have to vent a little.
My LDS won't sell o-rings "for liability reasons." Maybe if I had lied and said "camera" instead of "inflator" they would have, I don't know, but I didn't think I had to be crafty to purchase o-rings over the counter.
So, instead of spending $5 locally, I am spending $30 online, because as long as I have a shipping charge I may as well load up the cart with other goodies.
My LDS won't sell o-rings "for liability reasons." Maybe if I had lied and said "camera" instead of "inflator" they would have, I don't know, but I didn't think I had to be crafty to purchase o-rings over the counter.
So, instead of spending $5 locally, I am spending $30 online, because as long as I have a shipping charge I may as well load up the cart with other goodies.
- Grateful Diver
- I've Got Gills
- Posts: 5322
- Joined: Mon May 15, 2006 7:52 pm
Re: LDS won't sell o-rings
... I'm so glad my shop doesn't play stupid games ...
... Bob (Grateful Diver)
... Bob (Grateful Diver)
Threats and ultimatums are never the best answer. Public humiliation via Photoshop is always better - airsix
Come visit me at http://www.nwgratefuldiver.com/
Come visit me at http://www.nwgratefuldiver.com/
Re: LDS won't sell o-rings
I miss NWSD... heck, I miss USW Kirkland. UWS will sell o-rings, but they told me that only the Seattle location actually has them sorted by size. That is an inconvenient trip and I am not in a hurry, so I'm off to Dive Gear Express where I am finding myself spending an extra $100 I didn't expect.
- Joshua Smith
- I've Got Gills
- Posts: 10250
- Joined: Mon Apr 03, 2006 9:32 pm
Re: LDS won't sell o-rings
It's worth it. I bought a kits worth of viton O rings a couple years ago, and it's probably paid for itself many times over by now, in terms of the number of trips to the dive shop I would have made without it.Matt S. wrote:I miss NWSD... heck, I miss USW Kirkland. UWS will sell o-rings, but they told me that only the Seattle location actually has them sorted by size. That is an inconvenient trip and I am not in a hurry, so I'm off to Dive Gear Express where I am finding myself spending an extra $100 I didn't expect.
Maritime Documentation Society
"To venture into the terrible loneliness, one must have something greater than greed. Love. One needs love for life, for intrigue, for mystery."
"To venture into the terrible loneliness, one must have something greater than greed. Love. One needs love for life, for intrigue, for mystery."
Re: LDS won't sell o-rings
That's annoying.
I've gotten viton O-rings for overhauling cameras from these guys in S. Seattle near the 1st Ave S. Bridge.
Omni Packing & Seal Co. Phone: (206) 762 - 3850
132 South Orcas Street
Seattle, Wa. 98108
I've also gotten small kits of regular, viton, and some green ones (?) from Harbor Freight. I figure they don't make 'em, they just package them. So far I can't say I've had any issues with them including sealing the piston stem on a Scuba Pro first stage. They're pretty good for hoses and the like.
I've gotten viton O-rings for overhauling cameras from these guys in S. Seattle near the 1st Ave S. Bridge.
Omni Packing & Seal Co. Phone: (206) 762 - 3850
132 South Orcas Street
Seattle, Wa. 98108
I've also gotten small kits of regular, viton, and some green ones (?) from Harbor Freight. I figure they don't make 'em, they just package them. So far I can't say I've had any issues with them including sealing the piston stem on a Scuba Pro first stage. They're pretty good for hoses and the like.
To Air is Human,
To Respire, Divine.
To Respire, Divine.
Re: LDS won't sell o-rings
Power inflator orings? I have quite a lot of them. If you can cancel your order, I'll send you whatever you need.Matt S. wrote:I just have to vent a little.
My LDS won't sell o-rings "for liability reasons." Maybe if I had lied and said "camera" instead of "inflator" they would have, I don't know, but I didn't think I had to be crafty to purchase o-rings over the counter.
So, instead of spending $5 locally, I am spending $30 online, because as long as I have a shipping charge I may as well load up the cart with other goodies.
Re: LDS won't sell o-rings
Thanks, Matt. Don't sweat it. I decided just to replace the power inflators instead of servicing them, they're pretty cheap and they don't last forever anyway. Appreciate it, though.
Re: LDS won't sell o-rings
depending on where you are at? There are a host of LDS's that will help you, guaranteed.
if you ever find yourself in a bind and need any form of service kit or o-rings and cant find it, drop the community a post here and I'm convinced we will sort you out pretty quick!
some offer Spatty gave you applies, let me know what you need if the online order falls through or somethin.
K
if you ever find yourself in a bind and need any form of service kit or o-rings and cant find it, drop the community a post here and I'm convinced we will sort you out pretty quick!
some offer Spatty gave you applies, let me know what you need if the online order falls through or somethin.
K
"I believe that if life gives you lemons, you should make lemonade... And try to find somebody whose life has given them vodka, and have a party" - Ron White
Re: LDS won't sell o-rings
I'm going to make the pitch again for one of my favorite sources: http://www.amazonsupply.com the evil empire bought SmallParts a few years ago and have integrated it into their universe, meaning that if you are a Prime member, a lot of stuff is free two day shipping.
The best o-ring solution I've found is their site plus a viton kit from Harbor Freight. The kit misses a few key scuba sizes (HP spool and tank neck, notably) but has everything else, so a quick supplement and you're good to go.
There is no reason to shop at a LDS that displays that kind of behavior, ever.
The best o-ring solution I've found is their site plus a viton kit from Harbor Freight. The kit misses a few key scuba sizes (HP spool and tank neck, notably) but has everything else, so a quick supplement and you're good to go.
There is no reason to shop at a LDS that displays that kind of behavior, ever.
There are no stupid questions, but there sure are a lot of inquisitive idiots...
Re: LDS won't sell o-rings
An LDS forcing a customer to go purchase a very common part online or elsewhere.... interesting.
It is amazing what some dive shops do to drive away customers.
Its also amazing the number of really cool dive shops we have in the area.... Guess you always have the good and the bad.
It is amazing what some dive shops do to drive away customers.
Its also amazing the number of really cool dive shops we have in the area.... Guess you always have the good and the bad.
Jeff V
Octo Buddy Dive Tours - www.octobuddy.com
Octo Buddy Dive Tours - www.octobuddy.com
Re: LDS won't sell o-rings
Re http://www.amazonsupply.com/ -- HOLY CRAP THAT'S COOL!
Even if they didn't want to sell me parts, they still could have handled it better. For example: "Well, if we sold the parts they'd be $5, but did you know you can just replace the entire inflator for $15? If your inflator is a few years old you might just want to replace it."
I ended up reaching that conclusion on my own while shopping online.
Yep, we have a great community. Thanks to everyone. And there are a lot of good dive shops around, it's just too bad I am not happy with the closest one. Once I run out my air card there, I'll not go back.
Even if they didn't want to sell me parts, they still could have handled it better. For example: "Well, if we sold the parts they'd be $5, but did you know you can just replace the entire inflator for $15? If your inflator is a few years old you might just want to replace it."
I ended up reaching that conclusion on my own while shopping online.
Yep, we have a great community. Thanks to everyone. And there are a lot of good dive shops around, it's just too bad I am not happy with the closest one. Once I run out my air card there, I'll not go back.
- Desert Diver
- Extreme Diving Machine
- Posts: 472
- Joined: Tue May 22, 2012 9:20 pm
Re: LDS won't sell o-rings
The time required may be their big problem. Several years ago I decided I was tired of not having the right O-rings in my shop. I bought the biggest assortment I could find and then filled in all the missing spots and have continued to expand it. I decided to charge a lot for the first O-ring someone needed. Otherwise the employee time used exceeded any possible profit. O-rings cost almost nothing in bulk but the cost of keeping them organized and dispensing them takes any profit out of selling single O-rings. And you can make a customer mad by charging $3 or $5 for an item they know you bought for 3 or 5 cents.
Re: LDS won't sell o-rings
Choosing not to sell o-rings for reasons of cost, I understand. I don't necessarily agree that it's the best decision, but if I was told, "sorry, don't have that" I'd respect the business decision and get over it.
Being told, "we have it, and won't sell it to you" is a different kettle of fish.
Service is supposed to be the special sauce that keeps the LDS in business. I will happily stand aside and let the shop sell someone an expensive item if I stop in for a loss-making item like o-rings. But if the store is slow it costs them nothing to help me. And if they tell me to get lost, it costs them.
We have had excellent service from (for example) Waynne at Capital Divers, so when it's time to buy a big-ticket item, we try to give them the business even though it is 80 miles out of our way.
(I don't mean to make my LDS sound totally awful. They did offer to give us a free loaner tank when one of ours was unexpectedly due for a hydro when we went in for a fill.)
Being told, "we have it, and won't sell it to you" is a different kettle of fish.
Service is supposed to be the special sauce that keeps the LDS in business. I will happily stand aside and let the shop sell someone an expensive item if I stop in for a loss-making item like o-rings. But if the store is slow it costs them nothing to help me. And if they tell me to get lost, it costs them.
We have had excellent service from (for example) Waynne at Capital Divers, so when it's time to buy a big-ticket item, we try to give them the business even though it is 80 miles out of our way.
(I don't mean to make my LDS sound totally awful. They did offer to give us a free loaner tank when one of ours was unexpectedly due for a hydro when we went in for a fill.)
Re: LDS won't sell o-rings
Two things, 1 Where did you find PI's for $15, and does anybody have the o-rings to rebuild a Golem Gear Stainless inflator? GG seems to ignore all calls and e-mail.
"Screw "annual" service,... I get them serviced when they break." - CaptnJack (paraphrased)
"you do realize you're supposed to mix the with water and drink it, not snort the powder directly from the packet, right? " - Spatman
"you do realize you're supposed to mix the with water and drink it, not snort the powder directly from the packet, right? " - Spatman
Re: LDS won't sell o-rings
1. Dive Gear Express
2. Dunno!
2. Dunno!
Re: LDS won't sell o-rings
Is that the same oring kit as the Halcyon inflator?Nwbrewer wrote:Two things, 1 Where did you find PI's for $15, and does anybody have the o-rings to rebuild a Golem Gear Stainless inflator? GG seems to ignore all calls and e-mail.
- sitkadiver
- Submariner
- Posts: 505
- Joined: Fri Feb 22, 2008 2:33 pm
Re: LDS won't sell o-rings
Haven't dealt with these folks personally, but I've read good things online from other divers. They're local to the Seattle area:
http://www.oringswest.com/
http://www.oringswest.com/
I do not believe in taking unnecesary risks, but a life without risk is not worth living.
-Charles Lindbergh
-Charles Lindbergh
Re: LDS won't sell o-rings
Whoa, that place is awesome, like Tacoma Screw for o-rings.
Re: LDS won't sell o-rings
Nwbrewer wrote:GG seems to ignore all calls and e-mail.
Jakub isnt best to get ahold of or respond to emails, although I've found bugging the crap out of him to be effective.
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- I got a good squirt in my mouth
- I would imagine that there would be a large amount of involuntary gagging
- I don't know about you but I'm not into swallowing it
CCR discussion on Caustic Cocktails.
- I got a good squirt in my mouth
- I would imagine that there would be a large amount of involuntary gagging
- I don't know about you but I'm not into swallowing it
CCR discussion on Caustic Cocktails.